Based on the online survey results
“How personnel rotations of the management affect the work of the State Customs Service of Ukraine are affected”: is the 24th survey from a series of online surveys regularly conducted by the project “Support for the Public Initiative “For Fair and Transparent Customs.”
The survey was conducted from March 15 to 26, 2023.
The survey aims to find out the attitude of interested parties to the latest changes in the management of the State Customs Service, the level of support (or non-support) of the government’s personnel policy in this area; to assess the effectiveness of personnel rotations in the State Customs Service from the stakeholders’ point of view.
The profile committee of the Verkhovna Rada of Ukraine proposed a “customs reset” by supporting the corresponding draft law, which, among other things, provides for “changing the procedure for competitive selection of the head of customs based on the best practices of competitions for anti-corruption bodies (SAP, NABU, NACP ).”
At the end of March 2023, the project “Support for the Public Initiative “For Fair and Transparent Customs” just conducted an online survey on the issue “How personnel rotations of management affect the work of the State Customs Service of Ukraine.”
Interestingly, the majority of respondents (78%) supported the need to hold a competition for the head of the State Customs Service position during the war. It is the only question that received such a significant level of support among those surveyed.
Also, 61% of respondents believe that any new customs management should have a mandate for 2-3 years to achieve the specified results of their activities.
At the same time, despite significant support for personnel changes in the management of the State Customs Service (43%), almost the same number of respondents (41%) believes that the management changes will not affect its work. At the same time, a third of the respondents could not answer this question.
Main results of the survey:
- The vast majority of respondents have equally divided: those who support the latest personnel changes in the State Customs Service (43%) management and those who have difficulty deciding (43%). At the same time, 14% do not support the latest personnel changes at the customs office.
- Despite significant support for personnel changes in the management of the State Customs Service, almost the same number of respondents (41%) believes that the management changes will not affect its work, and a third of respondents could not answer this question.
- Only 6% and 10% of respondents expect a positive or negative impact from the change in the leadership of the State Customs Service, respectively.
- It is also interesting that a significant number of respondents (45%) believe that the changes in the State Customs Service management, which took place during 2019-2023, had a negative impact on its activities. At the same time, 34% of respondents assess such an impact as neutral or absent.
- 61% of respondents believe that any new State Customs Service management should have a mandate for 2-3 years to achieve the specified results of its activities.
- The majority of respondents (70%) agreed that the head of the State Customs Service affects the effectiveness of the territorial customs authorities.
- Assessments of the work of the central apparatus of the State Customs Service in 2022 divided: 45% rated such activity negatively, and 41% assessed it neutrally.
- A similar situation is in the assessments of territorial bodies of the State Customs Service: 39% assessed their activities negatively, and 37% – neutrally.
- The majority of respondents (78%) support holding a competition for the head of the State Customs Service position during the war. It is the only question that received such a significant level of support during the survey.
